Privacy Policy

This Privacy Policy describes how Vexa Marketing (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information. We are committed to maintaining the privacy and security of your information.

How We Collect Your Personal Information

We collect personal information from you in various ways, including:

Website Forms: When you fill out forms on our website, such as contact forms, registration forms, or request a quote forms.
Cookies and Similar Technologies: We may use cookies and other tracking technologies to collect information about your browsing behavior on our website. This may include your IP address, browser type, operating system, referring URLs, and pages visited.
Email Communications: When you contact us via email, we may collect your email address and any other information you provide in your message.
Phone Interactions: If you contact us by phone, we may collect your phone number and any information shared during the call.
Offline Interactions: We may collect personal information through offline interactions, such as during in-person meetings or events.

What Personal Information We Collect

The types of personal information we may collect include:

Contact Information: Your name, email address, phone number, and postal address.
Demographic Information: Information such as your age, gender, and location (when voluntarily provided).
Website Usage Data: Information about how you interact with our website, including pages visited, links clicked, and time spent on the site.
Device Information: Information about the device you use to access our website, such as your IP address, browser type, and operating system.
Communication Preferences: Your preferences for receiving communications from us.

We do not typically collect sensitive personal information such as financial or health information through our standard marketing practices. If we ever need to collect such information for a specific purpose, we will obtain your explicit consent.

How We Use Your Personal Information

We use your personal information for the following purposes:

To Provide and Improve Our Services: To deliver the marketing services you have requested and to enhance and personalize your experience with Vexa Marketing.
To Communicate with You: To respond to your inquiries, provide updates about our services, and send you important notices.
For Marketing Communications: With your consent, we may send you promotional emails and other marketing materials about our services that we believe may be of interest to you. You can opt-out of receiving these communications at any time.
To Analyze Website Usage: To understand how users interact with our website, identify trends, and improve our website’s functionality and content.
For Legal and Compliance Purposes: To comply with applicable laws, regulations, and legal processes.

How and Why We Share Personal Information with Third Parties

We may share your personal information with third parties in the following circumstances:

Service Providers: We may engage third-party service providers to assist us in delivering our services, such as website hosting, email marketing, analytics, and customer support. These providers are contractually obligated to protect your personal information and use it only for the purposes we specify.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you if such a transfer occurs and your information becomes subject to a different privacy policy.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
Protection of Our Rights: We may disclose your personal information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

SMS Consent: If you have provided us with your phone number for SMS communications, please be assured that your SMS consent and phone number won’t be shared or sold to any third party or affiliates for marketing purposes. We will only use your phone number to send you SMS messages related to the specific purpose for which you provided your consent.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access: Request access to the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete personal information.
Deletion: Request that we delete your personal information.
Objection to Processing: Object to the processing of your personal information for certain purposes, such as direct marketing.
Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.
Withdraw Consent: Withdraw your consent at any time where we are relying on consent to process your personal information.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.

SMS Terms and Conditions

These SMS Terms and Conditions govern your participation in Vexa Marketing’s SMS messaging program. By providing your phone number and consenting to receive SMS messages from us, you agree to these terms.

SMS Consent Communication: The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications: By consenting to receive text messages from Vexa Marketing, you may receive messages related to the following:
1. Appointment reminders
2. Follow-up messages
3. Billing inquiries

Example: “Hello, this is a friendly reminder of your upcoming consultation with Vexa Marketing on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Vexa Marketing at any time.”

Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your appointments or account status.

Example: “Message frequency may vary. You may receive up to 3 SMS messages per week regarding your consultations or account updates.”

Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method: You may opt-in to receive SMS messages from Vexa Marketing in the following ways:
1. By submitting an online form on our website.
Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly at info@vexamarketing.com to request removal from our messaging list.
Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at let’s talk
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our online forms.
Standard Messaging Disclosures: Message and data rates may apply. You can opt-out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy. Message frequency may vary.